Facilities
Amenities - City Suites Hotel Chicago
City Suites Hotel offers essential amenities including free WiFi, private parking, and a fitness center. Business services such as fax/photocopying and concierge service are available. The hotel features daily housekeeping, cleaning protocols in line with local guidelines, and guest accommodation disinfected between stays. Food options include room service, a snack bar, and the option to enjoy wine and fruits. The front desk operates 24 hours and offers luggage storage, private check-in/check-out, and assistance with transportation. The hotel is wheelchair accessible and has facilities for disabled guests. Additional services include safety deposit boxes, smoke alarms, and hand sanitizers throughout the property.
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Business Facilities
- Fax/photocopying
Cleaning Services
Cleanliness & disinfection
- Property is cleaned by professional cleaning companies
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
Common Areas
Food & Drink
- Wine/champagne
- Room service
- Fruits
- Snack bar
Food & drink safety
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Front Desk Services
- Concierge service
- Luggage storage
- Private check-in/check-out
- 24-hour front desk
General
- Parking
- Private parking
- WiFi available in all areas
Miscellaneous
- Non-smoking rooms
- Wheelchair accessible
- Facilities for disabled guests
- Lift
- Non-smoking throughout
- Air conditioning
- Heating
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Pool and Spa
Safety & security
- Smoke alarms
- Fire extinguishers
- Safety deposit box
- 24-hour security
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
Services
- WiFi
- Internet services
- Free WiFi
Transportation